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When business book sales started declining last fall, Audrey’s Books co-owner Steve Bodnarchuk considered it a sign of things to come... Customers also influence how retailers conduct business, just as they did with Audrey’s Books, says University of Alberta business professor Karim Jamal [CA]. “You’re not going to support a company that gives you a bad deal because you feel sorry for them,” says Jamal. “They should be rewarded for good service and because they have become more efficient in running their business.”... http://www.albertaventure.com/?p=2823&year=2008
Phoebe Dey
Alberta Venture